| Bizgram
Pte Ltd - Technical Support |
| Bizgram Pte Ltd
provides comprehensive Technical Support for all products purchased
at Bizgram. We have designated the Technical Support into 2 different
sections. |
| - Technical Support
for Computer Systems Purchased from Bizgram or DIY computers built
by Consumers. |
| - Technical Support
for Individual products purchased from Bizgram |
|
| **
For Individual Products purchased from Bizgram |
| All products
purchased from Bizgram is covered under warranty except for certain
accessories or unless otherwise specified. |
| For the First
7 Days we shall provide Free Technical Assistance for the product
if it is found to be faulty or if it has manufacturing defect. |
| Bizgram beleives
and trusts that all manufacturers have tested the products for Quality
Assurance and is not liable for product failure or its malfunction. |
| Physical Damage
/ Burnt / Electric Short Circuit is not covered for servicing or warranty
replacement even within the First 7 Days. |
| Technical Assistance
can be obtained by Phone / Email or In Person. |
| Technical Assistance
is provided based on the time available by the technical person to
serve you. |
| Please click
here to learn about the Technical Support timings. |
| -
Technical Support for Computer Systems Purchased from Bizgram or DIY
computers built by Consumers. |
| Technical Support
Service and Troubleshooting Service is provided all Bizgram System
Packages System only for a period of 1 year from the date of purchase. |
| For Self Assembled
systems/DIY Systems/ System Packages, a service charge of $30 will
be levied for every service provided. Please remember that we do not
install pirated software and we are fully against piracy of any software
solution. |
| For DIY systems
assembled from individual parts purchased from Bizgram, Free service
is for first 7 days only.Subsequent service is provided at $30 per
service. Customer can opt to pay $200 for 1 yr of Free Hardware Unlimited
Service for BIZGRAM DIY PC. |
| Please click
here to learn about the Technical Support
timings. |